ABOUT US
Practical Support. Real Recovery. Trusted by Insurers Since 2006.
At Graham Guidance, we specialize in the emotional recovery side of motor vehicle accidents — because it’s not just about the physical damage.
Since 2006, we’ve been quietly refining a model of care for people who feel shaken after a crash.
Outcomes improve when someone truly gets it.
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That “someone” is us
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We created The CAP (Client Assistance Program) to offer short-term, emotionally intelligent support that works in the real world. No clinical overkill. No pathologizing. Just experienced counsellors helping people get their confidence back — and their lives back — faster.
Built for Insurers.
Graham Guidance works exclusively with property and casualty insurance companies, and we understand your unique needs better than anyone.
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Our entire proprietary model is designed to:​
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Reduce claim duration and escalation
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Improve client satisfaction and NPS
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Be fast, easy, and frictionless
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​We’ve cornered the market in this space, not just because we’ve been doing it longer (since 2006!) — but because we do it smarter.
Our Approach
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Non-pathologizing: We don’t label people. We empower them.
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Short-term by design: Most clients need just a couple of sessions to reset.
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Virtual and accessible: Fast response times and Canada-wide reach.
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App-supported: Our CAP app gives clients tools between sessions, not homework.
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Human-first: Warm, relatable, and always real.
We’re not here to reinvent the wheel — we’re just making emotional support actually roll forward for clients facing post-claim stress, and for insurers who want better outcomes.
