THE REALITY OF MVA RECOVERY
collision, the nervous system is at its most responsive — threat appraisals are still forming and behavioural patterns are not yet fixed. When that window closes without support, disrupted sleep, eroded confidence, and avoidance behaviours can become entrenched. Left unaddressed, that trajectory shows up in your claims as complexity, extended duration, and claimants who feel like adversaries rather than policyholders. Early emotional intervention changes that trajectory. Not by treating claimants. By equipping them.
THE CAP
The CAP is a structured psychoeducational program that helps claimants understand why they're responding the way they are — and know exactly what to do about it. Built for the accident benefits environment. Proven by nearly a decade of data
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WHAT CLAIMANTS SAY
"service. And I have told other people about it who had similar experiences and they wished they had been offered a similar service."
"I think this service and support is amazing. I told people at work about it and they were like 'wow! Who are you with?'"
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WHAT THAT PRODUCES FOR YOU
A claimant who understands their own emotional recovery is less anxious, less adversarial, and easier to work with at every stage of the file. After completing The CAP, 90.89% of claimants say they are very likely to recommend their insurer to others. 92.31% have already done so — most telling between 1 and 3 people in their lives. More than 1,000 survey responses. Multiple major Canadian carriers. Six years of continuous data.
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HOW IT WORKS
Refer
less than two minutes for your adjuster. Language guides provided.
For adjusters
Activate
claimant onboarded within one business day.
For adjusters
Recover
platform access plus up to two structured practitioner sessions focused on emotional recovery. No ongoing clinical relationship. No burden on your team.